Privacy Policy

RowZone Fitness (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website, booking a class, or participating in our programs (in person or online), you agree to the terms of this policy.

1. Information We Collect

We may collect the following information from you:

Contact Information

  • Name, email address, phone number, mailing address.

Account & Booking Information

  • Login details if you create an account with us.
  • Class bookings, membership details, and attendance history.

Payment Information

  • Billing address and payment method details (processed securely by a third-party payment processor — we do not store your full credit card number).

Health Information (if provided)

  • Self-reported fitness or medical details to help us ensure safe participation in classes.

Technical & Usage Information

  • IP address, browser type, device information, and website pages visited (for analytics and improving your experience).

2. How We Use Your Information

We use your information to:

  • Process class bookings, memberships, and payments.
  • Communicate with you about classes, schedule changes, special offers, and updates.
  • Improve our services, programs, and website.
  • Send marketing emails (only if you’ve opted in, and you can unsubscribe anytime).
  • Comply with legal and regulatory requirements.

3. How We Share Your Information

We will never sell your personal information. We may share your information with:

  • Service providers who help us operate (e.g., booking systems, payment processors, email services).
  • Legal authorities when required by law, regulation, or legal process.

4. Cookies & Tracking

We may use cookies and similar technologies to:

  • Keep you logged into your account.
  • Remember your preferences.
  • Analyze website traffic and performance.

You can disable cookies in your browser settings, but some site features may not work properly without them.

5. Data Security

We use industry-standard encryption, secure servers, and trusted third-party platforms to protect your information. While no method is 100% secure, we take reasonable steps to safeguard your data.

6. Data Retention

We keep your information only as long as needed for the purposes outlined here or as required by law.

7. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you.
  • Request corrections or deletion of your data.
  • Withdraw consent to marketing communications.

To make a request, contact us at: RowZoneMYK@gmail.com

8. Third-Party Links

Our website may contain links to other sites (e.g., videos, partner programs). We are not responsible for the privacy practices or content of those third-party sites.

9. Policy Updates

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect changes, and the revised policy will take effect when posted.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: RowZone Fitness, LLC 132 Levering Street, Philadelphia, PA 19128 RowZoneMYK@gmail.com 215-798-0175